Showing posts with label on-street interactions. Show all posts
Showing posts with label on-street interactions. Show all posts

Sunday, 10 May 2015

A wary pedestrian, getting metaphysical in SoHo - and why I'm a frustrated street communicator

The young man looked at me distrustfully. I gestured to him to head across the pedestrian crossing where I’d stopped my bike for him. He again looked warily to his left, in the direction from which cars tear at high speed down Hoyt Street, in Cobble Hill, in defiance of the area’s 20mph speed limit. Having finally decided that it was safe, he crossed and I was able to resume my journey.
A New York City pedestrian: understandably wary.

The incident on Friday night was one of the clearest illustrations I’ve encountered recently of the difficulty of communicating with other road users. Such communications are often obstructed by noise, by the challenges of communicating with people inside a metal box and by people’s varying expectations about how other road users will behave. The young man I encountered was fearful of my effort to help him cross the road precisely because no-one else stops for that crosswalk, which links shops on Hoyt St to the Gowanus Houses public housing on the other side of the road. My stopping was so out of step with other road users’ behaviour that it must have seemed like some kind of practical joke.

The communication barrier facing cyclists seems particuarly high in cities like New York and London where cars dominate the streetscape. In such big, industrialised cities with only modest cycling levels, few other road users have the inbuilt sense of how cyclists might or should behave that they have with motorists and pedestrians. The scope for severe mutual misunderstanding is significant.

Yet roads remain intensely communal places, where the different users are entirely reliant on each other for safety. Cyclists, drivers and pedestrians all need to decode a complex series of verbal and non-verbal signals to work out each others’ intentions and likely future behaviour. The communication barriers play a big part in ensuring that roads remain such dangerous places. But almost no-one addresses the obstacles that the obvious and growing barriers represent.
Prince St at W Broadway, Manhattan: a venue where I often
have to practise my new communication policy with drivers.

My sensitivity to the challenges of interacting with other road users has been heightened, I suspect, by a change in my own communication policy. In the last few months, I’ve become even more prone than before to using my loud, powerful voice to try to stop drivers from running me over. I do this most often by shouting at drivers trying to cut across my path at intersections, “Stop! Wait there!” While I’m sure that many of those at whom I shout have no desire to behave legally and respect my right of way, most drivers who hear someone shout, “Stop!” loudly in their direction seem to step at least temporarily on the brake pedal.

But I’ve also been struck by the policy’s shortcomings. It regularly leads passersby to shout mockingly at me, rather as though vocal communications in traffic were subject to the same taboos as speaking in a library or an ancient sacred space. People seem to resent clear, unambiguous communication across the cyclist-driver divide.
Pearl St, in Dumbo: good luck communicating
clearly with the driver if one of those cars
starts pulling out in front of your bike.

My shouts also seem to work far less well with drivers who are pulling out of parking spaces into my path. There’s a tendency for drivers creeping slowly into a bike lane while waiting for a suitable gap to pull out to believe their intentions should be clear to those around them. When I shout, “Stop!” at such a driver moving slowly into my path, his or her rejoinder is often to shout, “I saw you!” There’s a failure on the driver’s part to understand that his or her actions communicate the intention to pull out but not that he or she has seen me and is taking care not to hit me.

It’s because I recognise that my actions are my clearest means of communicating with fellow road-users that I seek, by and large, to obey traffic signals. I hope – and I realise it’s a fairly forlorn hope – that the example of my self-discipline will communicate itself to the drivers who pose the real danger. I think there’s a usefulness to having an agreed set of standards for how to act on the roads – albeit a severely flawed one – and to making a point of obeying it.

For the same reason, I try as I cycle around to make obvious, unambiguous movements. When passing a car parked in a bike lane, I don’t squeeze by hoping that other vehicles won’t pass me too close. I swing firmly out into the neighbouring traffic lane, showing following motorists that they shouldn’t overtake. I try to make eye contact with drivers when I can. I signal clearly where I’m going. I use my bell to warn pedestrians when I’m approaching – although, frankly, a follow-up shout of “Watch out in the crosswalk!” to people crossing against the light is generally necessary.
A rear-end shunt on FDR Drive: looked at another way,
it's a failure of two drivers to communicate clearly

Many of these efforts nevertheless run slap-bang into vast barriers. Some of them are cultural. New York drivers seem so used to the idea that they can pass a cyclist in a bike lane with only a tiny space to spare that it barely seems worth trying to communicate with those who do why their behaviour is so dangerous. I ran into similar challenges when I lived in London with drivers who simply didn't seem to realise they shouldn't block advance stop boxes at traffic lights.

The most inescapable fact of on-road communication, meanwhile, is that the modern motor vehicle is designed to shield users from the reality of their being involved in a social interaction. The interior of a motor car looks and feels more like someone’s home than a machine for transporting goods and people. Cadillac last year ran an advertising campaign showing a ring of cymbal-clanging toy monkeys surrounding a Cadillac CTS  expressly to boast how the vehicle’s sound-proofing, glass and even noise-cancelling equipment would silence the reality outside the vehicle. It’s no surprise that people riding in such vehicles might struggle to grasp the complexity of what’s going on in the streets surrounding them – or that they might react angrily to my rapping on the window to point out that they’ve nearly, by their negligence, run me off the road.

Inside that sensation-deprived space, there must be a heightened sense of frustration at the mismatch between the calm sounds of the vehicle’s clear stereo or white noise and the more chaotic pictures coming in through the windows. I’m confident that frustration explains many of the times I have motorists drive fast at me, blaring their horns. This silent, frantically pedalling cyclist must seem like a disorderly intrusion compared with the orderly sound world of the vehicle’s interior.

All of these obstacles play a part in keeping New York's road safety record poor, despite the current mayor's Vision Zero efforts. The position would, needless to say, grow easier if the city built more infrastructure to reduce conflicts, including more of a network of well-designed protected cycle paths.
A driver overtakes a cyclist: one of these people is in a box
sound-proofed to ensure he can ignore the other.

As it stands, people find themselves caught up in conflicts fuelled by misunderstanding - and seized of a powerful impulse to reach through the barriers and explain why they're frustrated. I saw it vividly one recent morning when a woman, wrapped up in her car’s smooth inner world, pulled out of a side street in front of a cyclist careering down Smith St on a single speed. The cyclist jammed on his brakes and landed in a heap. His immediate instinct was to spring to his feet and aim a defiant one-fingered salute towards the rear-view mirror of the motorist. I suspect she never had any inkling of the harm she had done.

I was caught up in a more complicated instance last Thursday when cycling home down Grand St in SoHo. A man in front of me was pushing a baby buggy (stroller, American readers) down the narrow bike lane, one child inside the stroller and another riding on the rear. His only reaction to my bell-ringing was to continue an exaggerated saunter, taking obvious pleasure in blocking my way.

It wasn't the first time I'd come across people deliberately blocking the lane on Grand St to prevent cyclists' using it. I've long since tired of giving people who deliberately obstruct me the tolerance I generally extend to even inattentive pedestrians. My irritation welled up when he turned to me at an intersection and sneered, “But we’ve got wheels. We’re allowed to use it.”
The Smith St bike lane: venue for a memorable
failure of communication

I started calmly, pointing out that it was irresponsible of him to block a busy bike lane and that someone could have hit him. It would have been irresponsible of me to hit him, he replied, so I was the irresponsible one. His deliberate, bullying contempt mixed in with my tiredness after a red-eye flight the night before and my dismay at the emerging British general election results. I felt the urge to communicate quite how deeply he had offended me.

I pointed out – accurately, I think – that he was setting a poor example to his children. I pointed out – again accurately – that his behaviour was making his wife slink away in embarrassment. I finished with a piece of more metaphysical speculation.

“Your soul’s shrivelling inside you because you’re so petty,” I shouted as I rode away.

I should not, clearly, have allowed myself to be provoked. But humans feel the need to connect and communicate with those around them. Far too many street and vehicle designs hinder, rather than work with, humans’ need to talk to each other. It feels like no exaggeration to say that's drying up many cities' souls.