Showing posts with label Taxi and Limousine Commission. Show all posts
Showing posts with label Taxi and Limousine Commission. Show all posts

Wednesday, 26 March 2014

A frightened old man, an angry taxi driver - and why one big thing I fear is fearlessness

It was a rare moment when I felt sorry for a New York motorist. The elderly man, clearly confused about where to go, had got out of his car to assess where he was meant to turn at the Manhattan end of the Manhattan Bridge. But it was 11.30pm on a Friday; other drivers were impatient and he was blocking the left turn from Chrystie St into Canal St in Chinatown. “Honk!” “Hoooonk!” “Haaawnk!” His face expressed an emotion that’s all too familiar to me – fear of aggressively-driven cars. “What if one of these cars just slams into me?” he seemed to be thinking. “How can I most easily escape all this honking?”

New York City traffic: it certainly looks intimidating
The scene resonated with me. I’d not long before had an online conversation with someone who’d expressed regret that, although there was a new Citibike bikeshare station outside her house, she was too fearful to cycle in New York City. It just felt like far too great a risk, far too great a worry, she told me.

The exchange had heightened my awareness of the fundamental scariness of New York’s fast-moving traffic – and my own reaction to it. I feel concern when I hear a car speeding down a narrow, one-way street behind me. “Is it going to slow down when it reaches me?” I ask myself. “Will it tailgate me to intimidate me?” I worry when I ride through downtown Brooklyn in the mornings about anticipating the unpredictable behaviour of the drivers. The click in a car door that someone’s about to open sets off a spike of panic. People in other circumstances must feel something similar at hearing the cocking of an unseen gun. I used to feel similar alarm about cutting across the lanes of traffic around the Oval cricket ground in London during my commute to work there. “Get me out of here,” I’d think. “Any moment now, some idiot will come speeding round the blind corner.”

But my awareness of fear has also made me realise how year after year of daily cycle commuting in multiple different cities has changed my experience of the emotion. I’ve learned, I think, to manage my fear, to train it to push me towards the right decisions. I wish cycle commuting weren’t as stressful as it sometimes is and I know that riding a bike in a city isn’t nearly as dangerous as it sometimes feels. I also recognise that the health benefits from cycling on average outweigh the risks.

For the moment, however, I’m embracing the way my worries set off ancient fight-or-flight responses. I treasure how they keep me focused on riding as safely as I can amid what sometimes seems an almost unmanageably chaotic environment.

Smith St: challenging even on days without freezing rain.
That doesn't mean I wouldn't like a better cycling route to work, just as I yearned for improvements when I lived in South London. I head off each morning down Smith St in Brooklyn navigating round long lines of vehicles whose drivers clearly aren’t paying enough attention. They’ll lurch suddenly in or out of parking spaces. They’ll open doors unexpectedly. Drivers spot the side street they want and turn into it, oblivious to the idea they might be crossing someone else’s path.

The short – and generally less busy - section in Cobble Hill is still worse. Drivers floor their accelerators, speeding up like greyhounds released from traps. There, I look warily over my shoulder, knowing that, if I have to pull out of the narrow bike lane to avoid a car door, a pothole or a delivery truck, the cars could be moving too fast to avoid me. Then it’s back to a chaos of illegally double-parked cars, stray pedestrians and inattentive drivers. My stress levels and emotions swing wildly between the sections where I’m cut off from cars and can concentrate on riding – the Manhattan Bridge bike lane and Allen St in Manhattan – and the rest.
 
Allen St, Manhattan: believe it or not, this is one of the
least stressful spots on my daily commute
When I’m riding among motor vehicles, I enter a state that sometimes feels like hyper-consciousness. My attention has to dart from checking a set of traffic lights and the openness of the road ahead to focusing suddenly on the state of an individual car’s wheels. It’s badly parked and the driver’s just got in. Is it about to pull out in front of me? Oh, and just how deep is that new pothole? There’s no denying it’s so intense as sometimes to be invigorating.

I can't remember when the fear started pushing me towards safer, more sensible riding options. Once upon a time, I’d have let drivers scare me into riding right by the roadside even in the narrowest sections, where a passing car posed a serious danger. I’d let a car on my tail harass me into being uncertain about my line on the road, exasperating the impatient motorist more. I’d move back to the side of the road after swinging round a parked car as quickly as possible, without checking for obstacles in the bike lane or other riders. I’d ride in the door zone – the area where opening car doors are the biggest risk.

My anxiousness, I find now, makes me more resistant to shifting over to the side with a car on my tail, keeps me firmer in my line and makes me more cautious about making sudden changes of direction. My fear has become far better trained. It impels me constantly towards behaviour that every manual suggests is more likely to keep me safe than my former nervous, scared responses.
 
Hudson St, lower Manhattan: sure, you see
a magnificent urban thoroughfare. I see a
cycle lane I know is constantly blocked
by deliveries, food trucks and taxi drivers
So far from being a regrettable instinct in an urban cyclist, it strikes me, a well-trained fear is actually vital. It pushes me to go faster when the best way to avoid a motorist behind is to outrun him or her. It prompts me to go more slowly – with a better chance of stopping safely in an emergency – when in close proximity to seriously dangerous behaviour. It sometimes prompts me to pull over and let an aggressive motorist past on a narrow road – but only when I can safely do so.

My well-trained fear may even, it’s no exaggeration to say, have saved my life one morning in February. I was riding fast down Smith St’s cycle lane but scanning the cars. My gut instinct for when stupid behaviour is most likely had warned me of potential trouble. Sure enough, as I was almost upon it, the driver of a Ford Ranger pick-up truck pulled into my path, fast, without looking. Thanks to my inherent suspicion, I was already on my guard, aware of my surroundings and prepared to swerve left to get out of the way. I screamed “Stooooop!” at the top of my very loud voice. But I still felt a moment of certainty that I would land in the road. A mixture of my brakes, my screams and the driver’s belated response brought both of us to a halt only inches apart.

This well-trained fear, of course, isn’t going to keep me safe indefinitely. I already had it in 2009, when a car came from behind me in London, turned across my path and knocked me off. Most bike/car crashes are the motorist’s fault and there will be many circumstances where the cyclist can do nothing to avoid a motorist’s stupid behaviour.

Nor is there going to be mass cycling in rich world cities as long as things remain this intimidating. I’ve learnt how to train my fear because I have an itch to cycle. I might not have developed the itch to cycle if I’d known how scary it might sometimes feel.

But the most immediate downside to being hyper-aware of the risks one’s running is that it can produce a rather obsessive focus. That led me last Thursday into a position almost as dangerous as the ones I spend so much time avoiding.

Downtown Brooklyn, from afar. Not pictured:
homicidally negligent double parkers, furious limo drivers
Tired and frustrated as I rode home, I spotted a limousine parked blocking the bike lane at the corner of Smith and Fulton Streets. Since the driver was lounging on the vehicle, which he could easily have parked somewhere less dangerous, and since I was tired of pulling out round illegally-parked cars into traffic, I pulled up behind him and asked him to move.

Meeting a volley of abuse, including assertions that the United States was a “free country” and that I should “back the f*** off,” I decided to take a picture of the driver and licence plate, send it to the Taxi and Limousine Commission and leave it at that. I quickly found myself confronting a still angrier driver, who made grabs for both my camera and my bike.

Aware now of my misjudgement, I rode off to collect my thoughts. “You’re a white devil!” I could hear him shouting as I pulled out my phone to email myself his registration number. I was no longer feeling the constructive, focused, well-trained fear I experience when navigating the streets. I was undergoing the humiliating fear of someone who’s run away from a fight. My hands were shaking.

It was partly because of that experience I felt such fellow-feeling the following evening at seeing the frightened motorist. I wish big, western cities' traffic conditions weren't so apt to frighten people.

But somehow I still feel more dread in the pit of my stomach at the idea of a day when snow will stop me riding than at a repetition of the row with the Angry Limo Driver of Downtown Brooklyn. I even accept with some kind of resignation that I might, in future, not avoid a badly-driven car and might suffer another injury.

I shrink from some of the individual battles, it seems. But in the long run, in the war to keep riding, I don’t want to surrender.

Tuesday, 27 August 2013

A midtown tragedy, a TriBeCa run-in - and taxi drivers' economic incentives

It’s a key survival skill for a New York city cyclist to learn to spot the looming lurch-out-of-the-lane – the manoeuvre whereby a frustrated motorist, tired of waiting for an obstruction to clear, pulls out of the line of cars into the bike lane without checking his mirrors. But, even by such moves’ poor standards, the sudden turn into my path late last year by a yellow taxi cab one evening in TriBeCa was a close-run thing. I managed to swerve round the cab into a delivery bay before getting back into the bike lane and catching up with the offending driver.

When I told the driver that he’d nearly knocked me off, however, he was not only indifferent but chased after me for a block, driving deliberately close to me and taunting me. So, at the next traffic lights, I took a different tack. I knocked on the passenger door. When the occupants – who turned out to be a group of fairly terrified-looking tourists – wound down the window, I told them: “Please don’t tip this man. He’s a dangerous driver. He needs to learn a lesson.”

A taxi blocks a cycle route on W54th street.
Who knows whether he'd do this if his fares
kept withholding tips when he did?
The incident in TriBeCa has been in my mind this week because of the grim series of events  last Tuesday in midtown Manhattan that led a taxi driver to drive his vehicle onto a 6th Avenue sidewalk with a cyclist on the hood. He then slammed into a couple of British tourists, severing the leg of one of them, Sian Green, a 23-year-old woman.

My experience has made me look at the horrible, apparently deliberate crash a little differently from some other commentators, however. It is entirely true, as many commentators have said, that Tuesday’s crash would probably have been avoided if either the New York Police Department or the city’s Taxi and Limousine Commission had taken seriously their duties to police motorist behaviour in New York City. It’s also true that, were it not for the widespread demonisation of cyclists and the poor understanding of their rights, the taxi driver - Mohammed Himon – probably wouldn’t have felt the same outrage at Kenneth Olivo, the cycle courier whom he knocked onto his vehicle’s hood. It’s certainly deplorable that some sections of the media have used the incident’s circumstances as yet another opportunity to vilify cyclists, claiming that Olivo, who was arguing with Himon about his efforts to pass him near a busy crosswalk, played a “big part” in causing the crash.

Yet that incident in TriBeCa - along with others where I’ve taken a similar approach – has also made me realise that it’s far easier to reach across the steel barrier separating taxi drivers and other paid drivers from those around them than it is with other drivers. All over the world, such drivers are open to price signals that anyone who cares about road safety can send or ask other people to send. The weak official response to Sian Green’s maiming – the taxi and limousine commission has so far suspended Himon’s licence for only 30 days – underlines how urgent it is that people in New York in particular start using such signals more regularly and concertedly.
 
A cab on Sixth Avenue illustrates the high driving standards
for which the profession is known in New York. Thankfully,
everyone in this incident seems to have kept their limbs.

It’s unfair, of course, as I’ve argued in the past when cyclists have done bad things, to extrapolate from a single incident to the behaviour of a whole wider class of people. There are many charming, considerate taxi drivers. Shortly after my run-in with the terrible turning taxi-driver of TriBeCa, I found myself riding one evening down W55th street with a taxi behind me. The driver not only let me pull over to take the lane at a point where the road narrowed but told me at the next traffic lights to “take it easy” after I’d visibly hurried up to avoid slowing him down.

It’s also worth pointing out that, just as minicab drivers in London appear to be on a collective mission to make black cab drivers seem courteous and sensible, New York’s limousine services make yellow cab drivers seem like airline pilots in their regard for safety. There’s a particular limo service operating near where I live in Brooklyn whose drivers I’ve given an especially wide berth ever since I saw one of their drivers dump a package out of the vehicle one Saturday lunchtime. It turned out to contain an empty spirits bottle. Shortly before my TriBeCa run-in with the cabbie, a limo driver had squeezed past me one morning on a wet, slippery W54th street when it clearly wasn’t safe to do so. When I told him he could have killed me, he answered laconically, “I still can.”

Nevertheless, in cities where roads policing and taxi regulation have been made lower priorities than they should have been it’s not unreasonable to expect the drivers putting in the longest hours in the most congested places to pick up bad habits. Serious crashes involving yellow cabs – many of them fatal – are a regular, depressing feature of New York life. Himon’s cab wasn’t even the only one to end up on a sidewalk on Sixth Avenue last week. Two days after Sian Green was maimed, two taxi drivers racing to get to the same fare collided with each other at 37th street, sending one cab onto the sidewalk.
 
Taxis on Sixth Avenue, not far from where Sian Green was hit:
sheer numbers make regulation both difficult and vital.
The sheer volume of yellow cabs in New York makes its challenges particularly acute. There are serious issues with cab driver behaviour nearly everywhere, however. The strict licensing requirements for black cabs in London - where drivers have to pass such a rigorous test that it changes their brain structure - make serious crashes less common than in New York. But I still had some seriously frightening run-ins with black cab drivers when I lived and cycled in London. The occasional helpful response to complaints from London’s Public Carriage Office only made its other complacent efforts to shrug off responsibility more frustrating.

Which brings me back to my experience in TriBeCa.

I have no idea whether the tourists I accosted withheld the driver’s tip, as I requested. The chances are that they didn’t. Even I when in a motor vehicle with a taxi driver tend to feel a certain fellow feeling with him or her that makes it awkward to criticise the driver’s conduct. The emotional cost of the conflict with an unhappy driver refused a tip can certainly seem higher than the few bucks’ cost of peace.

But the fate of poor Sian Green and the crash later the same week on Sixth Avenue are both reminders of where the economic incentives for drivers currently point. Under current circumstances, higher speeds and refusal to yield when required to pedestrians merely get taxi drivers faster through their current fare or to the next fare more quickly. Only a change in the value of the tip – a higher tip for good driving, a lower one for poor behaviour – can shift the balance in the other direction.

All that would change, of course, if city authorities were to start enforcing traffic rules in a systematic, sensible way. Speeding would become a costly activity for taxis. The price of blowing through a crowded crosswalk might be permanent loss of a licence.
 
The taxi driver who nearly doored me. His intense interest
in my comments on his conduct is evident
But two scenes I encountered in the week before Sian Green was maimed illustrate how far New York City at least is from such a logical system. On Wednesday, August 14, as I cycled to work, Sebastian Delmont, a safer streets activist who was commuting south on the Hudson Greenway, warned me that police were stopping cyclists further up. Sure enough, at 39th street police were stopping cyclists who failed to stop for the red light by an exit from a ferry terminal where most of the time barely any traffic crosses. They were ignoring the next intersection, at 40th street, where taxis and buses regularly refuse to yield to bikes and pedestrians.

The following morning, meanwhile, I was forced to brake hard as I rode to work when a taxi driver opened his door into the bike lane on Clinton Street in Brooklyn Heights. His response when I asked him what was wrong with him was to reply, “I saw you.”

As long as traffic police in big cities worldwide think cyclist harassment a better use of their time than policing speeding and taxi drivers have no fear of the consequences of bad behaviour, it’s incumbent on everyone else to act. I plan to step up my efforts to make professional drivers’ tips reflect how they respect other road users. I hope other readers of this blog will do the same.